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Frequently Asked Questions

How much room is needed for the coin kiosk?

It’s one of the most compact coin kiosk on the market and only needs 6 square feet of space 

How much will the energy bill cost?

This will vary based on your region, but in-use it consumes 110 W,  assuming 3 hours of usage per day at 0.12 cents per kWh, this would cost  $1.19 per month.

If I plan to keep the coins on-site and use for my tills, which machine should I use?

You can either use the CDS-9 or CDS-9L with sorting bags to use the  sorted coin once they fill or you can choose the CDS-9R which is a  consumer coin deposit kiosk and a recycler for back-office automation in  one device. 

How do I know how many coins are in the coin kiosk?

You can opt for a Connect Subscription which will give you a real-time view of coin inventory, reports, machine alerts, and more

What should I charge for my coin commission?

On average people charge between 8-13%

Can I offer a lower commission fee to loyalty program members?

Yes, the software gives you the flexibility to charge different consumers at different rates

Can I program the number of coins that will go into each bag?

Yes, you can choose to deposit half or full Fed bag volumes or custom volumes, as long as they don’t exceed the capacity limit

Can I accept more than one currency, US Dollar and Canadian Dollars (for example)?

Yes, we have created many multi-currency templates. We will need to evaluate which currency and which coins to be included. 

How many currencies do you support?

We have developed coin templates for over 50 global currencies

Can the software include my logo on the screen?

Yes, logos can be easily added to the software user interface

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